Privacy Policy for New Life Doulas in Connecticut
Privacy Policy
Effective Date: August 29, 2026 Last Updated: August 29, 2026
New Life Doulas (“we,” “us,” “our,” or the “Company”) operates the website newlifedoulas.com (the “Site”) and provides doula and related birth/postpartum support services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or use our Services.
By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.
1. Who We Are
New Life Doulas is based in the State of Connecticut, USA.
Contact information: New Life Doulas LLC 3074 Whitney Avenue Hamden, Connecticut 06518 Email: info@newlifedoulas.com Phone: (203) 215-8451
2. Information We Collect
2.1 Information You Provide Directly
We may collect information you voluntarily submit through the Site, including when you:
- Fill out a contact or inquiry form (e.g., name, email address, phone number, due date/estimated birth date, message content)
- Subscribe to our newsletter or email list (e.g., name, email address)
- Request or book services, including consultations, packages, or sessions (e.g., name, address, phone number, due date, hospital/birth location, health or pregnancy-related details you choose to share, emergency contact information)
- Make a payment for services (e.g., billing name, billing address; note: payment card numbers are processed by our third-party payment processor and are not stored on our servers — see Section 5)
- Communicate with us by email, text, or phone
Because doula services relate to pregnancy, birth, and postpartum care, some information you share with us (such as health history, birth preferences, or medical details) may be sensitive in nature. We collect only what is reasonably necessary to provide our Services, and we do not sell this information.
2.2 Information Collected Automatically
When you visit the Site, we and our service providers may automatically collect certain information via cookies, web beacons, and similar technologies, including:
- IP address and approximate location
- Browser type and device information
- Pages viewed, time on page, and referring/exit pages
- Date and time of visits
2.3 Analytics and Cookies
We [use Google Analytics and similar tools] to understand how visitors use our Site. These tools use cookies to collect standard internet log and visitor behavior information. You can control cookies through your browser settings, and you can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
(If you don’t use analytics tools, or aren’t sure yet, this section can be simplified or removed — just let me know.)
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and schedule consultations
- Provide, coordinate, and improve our doula and birth support Services
- Send appointment reminders, service-related updates, and invoices
- Send newsletters or marketing communications (only if you’ve opted in; you may unsubscribe at any time)
- Process payments
- Maintain business records required for our practice
- Comply with legal obligations and protect the rights, safety, and property of our clients and business
- Improve our Site’s content, functionality, and user experience
We do not sell your personal information to third parties.
4. Health and Sensitive Information
Doulas are not typically “covered entities” under the federal Health Insurance Portability and Accountability Act (HIPAA), meaning HIPAA generally does not apply to information you share with us directly. However, we treat any health, pregnancy, or birth-related information you share with the same level of care and confidentiality as sensitive personal information, and we limit its use to providing and coordinating your care.
If we ever coordinate with your medical providers (e.g., OB/GYN, midwife, hospital staff), we will only share relevant information with your consent.
5. How We Share Your Information
We may share your information with:
- Service providers who help us operate our business, such as scheduling software, email marketing platforms, website hosting providers, and payment processors (e.g., [Honeybook/ Quickbooks]). These providers are authorized to use your information only as necessary to provide services to us.
- Other care providers, such as your medical team, but only with your consent or as needed to coordinate care.
- Legal or safety purposes, if required by law, subpoena, or court order, or to protect the rights, property, or safety of New Life Doulas, our clients, or others.
- Business transfers, if New Life Doulas is involved in a merger, acquisition, or sale of assets, in which case client information may be transferred as part of that transaction.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. Data Retention
We retain personal information for as long as necessary to provide our Services, maintain business and tax records, comply with legal obligations, and resolve disputes. Client health-related notes and records are generally retained for 10 years, after which they are securely deleted or destroyed.
7. Your Choices and Rights
- Email communications: You may unsubscribe from marketing/newsletter emails at any time using the unsubscribe link in any email, or by contacting us directly.
- Access/correction/deletion: You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at info@newlifedoulas.com. We will respond within a reasonable time, subject to legal recordkeeping requirements.
- Cookies: You can disable cookies through your browser settings, though this may affect Site functionality.
Connecticut residents: The Connecticut Data Privacy Act (CTDPA) grants certain Connecticut residents rights over their personal data, including rights to access, correct, delete, and obtain a copy of their data, and to opt out of certain processing. While the CTDPA’s thresholds generally apply to larger businesses, we honor these principles as a matter of good practice. To make a request, contact us at info@newlifedoulas.com.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our Site and Services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
10. Third-Party Links
Our Site may contain links to third-party websites (e.g., social media, partner organizations). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us:
New Life Doulas LLC Email: info@newlifedoulas.com Phone: (203) 215-8451 Address: 3074 Whitney Avenue, Hamden, Connecticut 06518